Questions and answers.

It is the signature Dr.SANTE line, made with chamomile flower water in place of plain water and coloured naturally blue by azulene. It is made for skin that feels dry, hot or easily upset. The range includes a cleanser, toner, gel, ampoule, cream, lotion and masks.

For a light, cooling feel, many people start with the Azulene Soother Gel. For skin that feels tight in cold weather, the Azulene Soother Cream is the richer choice. For an oily, blemish-prone skin type, look at the Artemisia Aka line.

Dr.SANTE products are made for skin that feels dry or easily upset, but every skin is different. Try a small amount on one area first, and stop using a product if your skin reacts. If you have a skin condition, speak to your doctor or pharmacist.

Yes. Many people use a blue Azulene Soother product on dry areas and a green Artemisia Aka product on oilier areas. Introduce one new product at a time so you can see what suits your skin.

The blue comes from azulene, a natural pigment released when chamomile is distilled at a high temperature. It is not an added dye. Because it is natural, the colour can shift slightly with temperature and time.

Chamomile is in the daisy family, along with chrysanthemums, mugwort and ragweed. If you have a known allergy to any of these, ask your doctor or pharmacist before using chamomile or artemisia products.

The full ingredient list is printed on each pack. We are also confirming complete lists with SANTE and will add them to each product page. Always check the pack before use if you have allergies.

Yes. Dr.SANTE is made by SANTE Cosmetics, a company founded in 2003 and based in Busan, Korea. The company plans, develops and manufactures its own products.

Keep them in a cool place away from direct sunlight, with the lid closed. Natural pigments such as azulene can shift in colour with warmth, so avoid leaving jars in a hot car.

Look for the open-jar symbol on the pack. The number beside it, such as 12M, is the number of months the product is best used within after opening. Write the opening date on the jar when you start.

Because the series takes its colour from natural azulene, the shade can change with temperature, time and storage. It does not on its own mean the product has gone off. If the smell or texture has changed, stop using the product and contact us in writing.

Dr.SANTE is currently available through Unleashed Beauty and Blossom Clinic. See the Where to buy page for the current list. We will add stockists there as they join.

Not on this site. Dr.SANTE New Zealand is the official distributor, and the products are sold through our stockists. Prices are set by each stockist.

Not yet. Pharmacies, salons and clinics can apply to stock Dr.SANTE through the Professional partners page, and the stockist list will be updated as new stockists join.

Complete the form on the Professional partners page with your business name, type, location, website or Instagram and the ranges you currently carry. We reply in writing.

We provide product knowledge sheets, and training where it is available. Everything is in writing, so you have a record to refer back to and share with your team.

Wholesale pricing is not published. After you apply, we send trade terms to you in writing.

Buy from a stockist listed on this site. Check that the pack has a batch code, an intact seal and the same label as shown on our product pages. If something looks different, send us a photo through the contact form.

We can only vouch for products sold by our listed stockists. Products bought elsewhere may be parallel imports or past their best, and we cannot confirm their storage or batch history. If you have a concern, contact us in writing.